Bibliografía
Charan, R. (June 21, 2012) The Discipline of Listening. Harvard Business Review.
https://hbr.org/2012/06/the-discipline-of-listening
Daimler, M.; (May 25, 2016). Listening Is an Overlooked Leadership Tool. Harvard Business Review.
https://hbr.org/2016/05/listening-is-an-overlooked-leadership-tool
Itzchakov, G; Kluger, A.; (May 17, 2018) The Power of Listening in Helping People Change. Harvard Business Review.
https://hbr.org/2018/05/the-power-of-listening-in-helping-people-change
Kramer, J. (February 22, 2019) Best Communication Skills for Workplace Success. Glassdoor.com
https://www.glassdoor.com/blog/best-communication-skills-for-workplace-success/
Nichols, R.; Stevens, L.; (From the September 1957 Issue) Listening to People. Harvard Business Review.
https://hbr.org/1957/09/listening-to-people
Rodsevich, M. (August 30, 2016) How do you create a culture wher people listen? Glassdoor.com
https://www.glassdoor.com/employers/blog/create-culture-people-listen/
Stibitz, S. (January 30, 2015) How to Really Listen to Your Employees. Harvard Business Review.
https://hbr.org/2015/01/how-to-really-listen-to-your-employees
Team, J. (April 24, 2017) 9 Tips to Listen Like a True Leader. Glassdoor.com
https://www.glassdoor.com/blog/9-tips-to-listen-like-a-true-leader/
Zenger, J.; Folkman, J., (July 14, 2016) What Great Listeners Actually Do. Harvard Business Review.
https://hbr.org/2016/07/what-great-listeners-actually-do